FAQ
Answers to common questions about JRM products, membership and member prices, orders and payment, delivery, outlet pickup and how to become a distributor.
General
OLIN HIVE is a women community and commerce platform under Olin Beauty Sdn. Bhd., the official JRM stockist for Negeri Sembilan. It brings the JRM product store, the Authorised 1Malaysia Distributor directory and entrepreneurship training together in one place.
Yes. OLIN HIVE is the official JRM stockist for Negeri Sembilan, and every product comes directly from the manufacturer. Products registered with KKM show their notification number on the product page, and you can verify that number yourself on the NPRA portal.
The member price is lower and applies to anyone who registers a free account on this site. Registration takes under a minute and requires no payment or purchase commitment.
Products & Delivery
Peninsular Malaysia takes one to three working days. Sabah and Sarawak take three to seven working days. A tracking number is sent as soon as the parcel is handed to the courier.
Yes. Choose "Collect at outlet" during checkout and you will receive a six-character pickup code. Show that code at the counter. Every collected order receives a free JRM gift.
Orders & Payment
Online banking (FPX), credit or debit card, and bank transfer with receipt upload. Bank transfer payments are confirmed within one working day.
You earn one point for every RM1 spent, a 50-point bonus for orders collected at the outlet, and 10 points each time you scan the in-store QR code. Every 100 points is worth RM1 when redeemed.
Outlet
JRM Holistik Negeri Sembilan is at 108G, Jalan Komersil Senawang 4, Taman Komersil Senawang, 70450 Seremban, Negeri Sembilan — opposite Dapur Restoran Satay Kajang Hj Samuri. The outlet opens every day from 10:00am to 6:30pm.
Distributors
Fill in the form on the Build Your Own Income page. Our team contacts you within one to two working days for a briefing, then helps you complete registration and foundation training.
The base commission rate is 15 percent of the sale value after discount, excluding shipping. The rate can rise with monthly performance and distributor level.
The ordering is deliberately random. Every Authorised Distributor gets the same chance of appearing at the top, so no single agent occupies the first row all the time.
Contact Us
Questions about products, membership or partnership? Send us a message and we will reply within one working day.
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